Conditions d'utilisation

PART A: GENERAL TERMS

1. Terms

By accessing the website at https://www.first-english.com, you acknowledge that you have read, understood and agree to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this website are protected by applicable copyright and trademark law.

2. Registration

Only one registration per person is allowed. You must choose a personal email address that gives you frequent access to emails sent to that address, as First English Ltd may need to contact you. You must keep your password confidential. You warrant that you are authorized to supply this email address and that First English Ltd can send emails to you at this address.

You must not:

impersonate or try to impersonate another person;
disclose your password to any other person;
allow any other person to use your account;
transfer or sell your account and account designation to another party;
use anyone other person’s account.

You are responsible for everything done using your account. If you think that someone else may have access to your password or account, you must inform First English Ltd as soon as possible via email at support@first-english.com.

3. Use Licence

Permission is granted to temporarily download one copy of the materials (information or software) on First English Ltd’s website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:

modify the materials
copy the materials, with the exception of pedagogical documents that may be downloaded in PDF format from a Teacher account, which may be photocopied and distributed to your own students only, solely for your personal and non-commercial use;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on First English Ltd’s website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or « mirror » the materials on any other server.

This licence shall automatically terminate if you violate any of these restrictions and may be terminated by First English Ltd at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.

4. Privacy Policy

We will use your personal information in accordance with our Privacy Policy, which forms part of these Terms of Service.

5. Disclaimer

The materials on First English Ltd’s website are provided on an ‘as is’ basis. First English Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, First English Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

6. Limitation of liability

In no event shall First English Ltd or its suppliers be liable for any damages of any kind (including, without limitation, damages for loss of data or profit, or due to business interruption or loss) arising out of the use of or the inability to use the materials on First English Ltd’s website, or resulting from actions taken on the basis of information published in the Website, even if First English Ltd or a First English Ltd authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

First English Ltd has no liability for any loss or inconvenience suffered due to the unavailability or removal of content and/or applications from the website. First English Ltd may withdraw content and/or applications from the website at any time at its sole discretion, with or without notice to users.

7. Accuracy of materials

The materials appearing on First English Ltd’s website could include factual, technical, typographical, or photographic errors. First English Ltd does not warrant that any of the materials on its website are accurate, complete or current. First English Ltd may make changes to the materials contained on its website at any time without notice. However, First English Ltd does not make any commitment to update the materials.

8. Links

First English Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by First English Ltd of the site. Use of any such linked website is at the user’s own risk.

9. Modifications

First English Ltd may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

10. Website Maintenance

We may need to fix bugs, install updates and complete general diagnosis and maintenance of the Website in order to support your use of it. This may make the Website less accessible or available for use during those times. We may also need to carry out emergency maintenance and/or suspend access to the servers where, in our reasonable opinion, we see the need to do so. In such cases, we will endeavour to have the Website available again as soon as we consider it safe to do so.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

PART B: SUBSCRIPTION SERVICE

1. Terms of provision

In addition to the General Terms as listed in Part A above, the specific terms and conditions set out below also apply to the following Subscription Plans:

Subscription Plans for Learners
Subscription Plans for Teachers
Subscription Plans for Businesses

Specific terms and conditions governing Subscription Plans for Learners:

By submitting your order, you are agreeing that we may process your subscription. Once we have done so, you will not be able to cancel the order or receive a refund of the amount paid.
The Subscription Plan is valid for the length of time corresponding to the fee paid – 3 months, 6 months or 12 months.
Once your order has been processed, you are granted unlimited access to all learner content available on the Website, including all news articles, quizzes and audio files. These materials are strictly for personal use.
The Subscription Plan is solely for use by you.
We reserve the right to monitor use of the Subscription Service using your personal login details and/or website analytics. In the event that unauthorized users are accessing the Subscription Service using your personal details then we reserve the right to charge you an amount equal to the charges which would have been payable had each unauthorized user subscribed for the Subscription Service themselves.

Specific terms and conditions governing Subscription Plans for Teachers:

By submitting your order, you are agreeing that we may process your subscription. Once we have done so, you will not be able to cancel the order or receive a refund of the amount paid.
The Subscription Plan is valid for the length of time corresponding to the fee paid – 3 months, 6 months or 12 months.
Once your order has been processed, you are granted unlimited access to the entire teaching content available on the Website, including pdf worksheets and audio files. You may download and make photocopies of files indicated on the Website as being available for this purpose for personal use or for pedagogical purposes with your students.
The Subscription Plan is solely for use by you.
If you have a ‘Teacher + Students’ plan, in addition to your teacher account, your students will be provided with individual learner accounts. The number of said learner accounts will correspond to the number you selected as part of the subscription procedure. The students will have their own confidential account and login information.
We reserve the right to monitor use of the Subscription Service using your personal login details and/or website analytics. In the event that unauthorized users are accessing the Subscription Service using your personal details then we reserve the right to charge you an amount equal to the charges which would have been payable had each unauthorized user subscribed for the Subscription Service themselves.

Specific terms and conditions governing Subscription Plans for Businesses:

By submitting your order, you are agreeing that we may process your subscription. Once we have done so, you will not be able to cancel the order or receive a refund of the amount paid.
The Subscription Plan is valid for the length of time corresponding to the fee paid – 3 months, 6 months or 12 months.
Your employees will be provided with individual learner accounts and will have their own confidential login information.
The number of learner accounts provided will correspond to the number selected as part of the subscription procedure.
Once your order has been processed, your employees are granted unlimited access to all learner content available on the Website, including all news articles, quizzes and audio files. These materials are strictly for personal use by the designated employees of your company.
We reserve the right to monitor use of the Subscription Service using your personal login details and/or website analytics. In the event that unauthorized users are accessing the Subscription Service using your personal details then we reserve the right to charge you an amount equal to the charges which would have been payable had each unauthorized user subscribed for the Subscription Service themselves.

2. Payment and renewals

Payment for Subscription Plans is made by debit/credit card via the Stripe secure payment gateway. You can pay with your debit or credit card; you do not need to have a Stripe account. By making payment via the Stripe gateway, you agree to be bound by the Stripe Services Agreement, as may be modified by Stripe from time to time.

Subscription Plans are subject to automatic re-billing and will automatically renew at the end of the plan’s billing cycle. Users may cancel the recurring payment at any time up to 3 working days prior to the date the payment is scheduled to take place, by writing to info@first-english.com.

All amounts and fees stated or referred to in these Terms of Service shall be payable in pounds sterling, euros or US dollars, depending on the user’s geographic location. Prices for Subscription Plans are inclusive of any applicable VAT.

No payment or refund will be given to you for any downtime in respect of the Service or for your inability to access the Service due to technical problems beyond our control.

The prices for Subscription Plans are displayed on the Website. The subscription prices may be changed from time to time and will be effective from the date of posting on the Website.

3. Guarantee

The Subscription Service is provided in its current form and we do not guarantee that the Website, or any element contained on the Website, will meet your particular requirements, purpose and/or expectations. We do not guarantee that any of the information and/or material provided on the Website is accurate or up-to-date.

We do not provide any warranty in respect of the Website, results, availability, and/or uninterrupted use of the Website due to any problem or technical malfunction of any telephone network or lines, online computer systems, servers or providers, computer equipment, software, failure of email or traffic congestion on the internet or the Website.